RioGuru

Contact and Booking Help

Find the right contact for Rio booking changes, cancellations and refunds, or learn how to report an editorial correction to a RioGuru travel guide.

Sugarloaf Mountain and the boats of Botafogo Bay in Rio de Janeiro

Help with a booking

Contact the provider named on your confirmation for booking changes, cancellations, refunds or pickup questions. RioGuru cannot access reservations made through third-party platforms.

Have your confirmation number and travel date ready when contacting the provider. Do not send payment card details.

Editorial corrections

When reporting an issue, include the page address and the detail that needs checking. A direct editorial contact address will appear here when the publisher has configured it.

Explore places to stay

Find your stay in Rio

Choose your dates and guests to compare accommodation around Copacabana, Ipanema and the rest of Rio de Janeiro.

Choose dates, guests and rooms in the map for a live price. It changes with your search and availability; card prices are dynamic snapshots updated regularly.

Explore the Rio hotel guide →